Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Efestio Platform.

Introduction

DIOORI.COM (hereinafter referred to as the “Marketplace”) based in Belgium, city Antwerp, street Uitbreidingstraat 66 with BE0843521601, e-mail info@dioori.com (hereinafter referred to as the “Company” or “we”). The present Privacy Policy agreement covers all the personal information of the guest/user/subscriber (hereinafter referred to as “you”), collected by the company during your visit and use of the services/web pages of the Marketplace.

DIOORI.COM (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

DIOORI.COM act as the data controller when processing your data. Our designated Data Protection Officer is Mr. Simo Chamlai who can be contacted at +32 465 70 47 87 or at the email info@dioori.com

Information That We Collect
How We Use Your Personal Data
Your Rights
Sharing and Disclosing Your Personal Information
Safeguarding Measures
Transfers Outside the EU
Consequences of Not Providing Your Data
How Long We Keep Your Data
Marketing
LEGITMIATE INTERESTS EXAMPLE
Lodging A Complaint

1. Information That We Collect

DIOORI.COM processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

1.1 The personal data that may we collect from is:

First / Last Name
Home Address
IP’s for statistic reasons
Personal Email
Business Email
Home Telephone Number
Mobile Telephone Number

1.2 We collect information in the below ways:

Online forms
Hardcopy forms
Telephone
Email
Mail
Verbally on 1on1 meetings
Interviews
Event registrations

2. How We Use Your Personal Data (Legal Basis for Processing)

DIOORI.COM takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

3. Your Rights

You have the right to access any personal information that DIOORI.COM processes about you and to request information about:

What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

If you have any further questions about this policy or how we handle your personal information, which are not dealt with here or through our, please get in touch with us by writing to our appointed person at info@dioori.com

4. Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. DIOORI.COM mayuses third-party partners to provide their services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

5. Safeguarding Measures

DIOORI.COM takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including:

SSL, TLS,
encryptions
restricted access
IT authentication
firewalls
anti-virus/malware
etc

6. Transfers Outside the EU

DIOORI.COM utilize some products or services (or parts of them) that may be hosted/stored in other non-EU countries, which means that we may transfer any information which is submitted by you through the webMarketplace outside the European Economic Area (“EEA”) for the below purposes:

webMarketplace hosting
email servers
file servers
marketing database
Customer Relationship Management
etc

Therefore, when you use our webMarketplace/send us an email/sign up to our newsletter etc., the personal information you submit may be stored on servers which are hosted in other non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by DIOORI.COM to protect your data and comply with the relevant data protection laws.

7. Consequences of Not Providing Your Data

You are not obligated to provide your personal information to DIOORI.COM however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

8. How Long We Keep Your Data

DIOORI.COM only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under belgian tax law to keep your basic personal data (name, address, contact details) for a minimum of 5 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

9. Marketing

Occasionally, DIOORI.COM would like to contact you with the specify products/services/promotions that we provide via Post/Email/Telephone/Text Message (SMS)/ Automated Call etc. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting DIOORI.COM directly.

10. LEGITMIATE INTERESTS EXAMPLE

DIOORI.COM will occasionally send you products/services/promotions by email/SMS/post that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

11. Lodging A Complaint

DIOORI.COM only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

COOKIES

The Site may use cookies to identify your browser or device. Cookies are small text files, which are stored on the hard drive and cannot access any document or file of that device. They are only used to facilitate your access to certain services of Site and for statistical purposes, so that we can identify those areas in which the services of Site are useful or popular or for marketing purposes. You can reset your browser to either indicate that cookies are used in certain services of the Site or to refuse the use of cookies in any case. In case you do not wish the use of cookies for identification, you can no longer have access to those services.

The Site may use cookies from Google Analytics for anonymous Demographics and Interest Reporting.

Links to Other Sites

The Site includes links to other Sites, which are not under our control, but under the control of third parties (persons or entities). We in no case are responsible for those parties Privacy Policy for their guests/users/subscribers.

Subscribers’ Entries

We bear no responsibility whatsoever for the content posted by you in our pages. If we receive notification that the content in one/any of the web pages we host offends third parties and/or violates the personal data of third parties, we reserve the right to immediately and without prior notice delete the relevant pages and/or terminate the subscription of the subscriber responsible for such an entry. This clause applies to texts, photographs, pictures, sound files, video files and any other content the subscribers may post in the above pages.

IP Addresses

The IP Address via which your computer has access to the Internet and then to the Site is kept for technical purposes and is used exclusively for the collection of statistical data.

Applicable Law

The management and protection of the personal data of the visitor/user/subscriber of the services of the Site is governed by the Terms of this section, and by the relevant provisions of Belgian and European Union Law on the protection of individuals with regard to the processing of personal data. These Terms are laid down, by taking into consideration both the fact that new technologies, especially the Internet, are evolving rapidly and also the existing legal regulations about these issues. In this context, any potential relevant regulation will be subject to the present section. In any case we reserve the right to change the Terms of the Privacy Policy, after having notified you and within the existing and/or potential legal framework. If you do not agree with the Terms of the Privacy Policy laid down in this document, you ought not to use the services of the Site.